At Grand View Care Home, we take your privacy seriously. This policy explains how we collect, use, and protect your personal data when you use our website.
1. Who We Are
Grand View Care Home is committed to protecting your personal information in line with data protection laws, including UK GDPR and the Data Protection Act 2018.
2. What Information We Collect
We may collect the following information when you use our website or contact us:
- Name
- Contact details (email address, phone number)
- Job title and organisation (if relevant)
- IP address and browser type
- Information you provide through forms or enquiries
3. How We Use Your Information
We use your data to:
- Respond to enquiries
- Provide our services
- Improve our website
- Send updates or information you have requested (you can opt out at any time)
We only collect what we need and keep it for as long as necessary.
4. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Ask us to delete your data
- Restrict or object to how we use your data
- Withdraw consent at any time
If you have concerns, you can contact us or complain to the Information Commissioner’s Office (ICO).
5. Sharing Your Data
We do not sell or share your data with third parties, except:
- When we need to provide a service to you
- If legally required
- With trusted service providers who help us run our website
6. Cookies
Our website may use cookies to improve your experience. You can choose to disable cookies in your browser settings. Some parts of the website may not work properly without them.
7. Security
We take steps to protect your data and keep it secure. However, please note that sending information online is not completely risk-free.
8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page.
9. Contact Us
If you have any questions about this policy or your personal data, please get in touch with us using the details on our website.