I have been in Grand View for 5 weeks to recuperate from an operation. My husband had been in here previously for a year so I knew the home well and had always been impressed by the care he received.
The staff are so patient and kind and go out of their way to attend to all your requirements and pleasures. I would say that most of them go that “extra mile” to make you happy.
The home is very well run by a delightful manager who takes a personal interest in every resident and all the staff including nurses, carers, kitchen staff, activity staff, cleaners and admin are most efficient and so friendly and carry out their work with a smile. The food is exceptional, varied and all residents are given alternatives to the daily menu. The activities on offer are excellent and led by a jolly team making the days enjoyable.
Not forgetting the support from very competent staff such as the hairdresser and chiropodist.
I have been very happy here and the care I have received has been wonderful.